Articles & Insights

Thinking out loud on
enterprise transformation

My perspectives on AI, Dynamics 365, and leading large-scale change — from 18 years in the room where it happens.

Latest Articles
AI Transformation SEP 18

The governance that made it deliverable

Inside a D365 Copilot for Finance transformation that slipped, recovered, and went live on the revised plan with all three use cases together.

D365 Copilot for Finance transformation
D365 Copilot · Governance
AI Transformation JUL 12

What organisations get wrong about AI readiness, and what it actually takes

Eighteen years in enterprise transformation taught me where AI programmes actually succeed or fail. It is rarely the model — it is the foundation underneath it.

A team reviewing AI transformation data around a laptop
Enterprise · AI Strategy
AI Transformation · MCP JUN 05

What I found when I built my own MCP server against D365

I am not a developer. I built it anyway — to understand what it actually feels like to connect an AI agent to a live ERP. Three data-layer failures on Microsoft's own clean demo data.

APEX MCP server build — connecting AI to D365
D365 · MCP · Technical
Enterprise Transformation APR 26

Why ERP programmes keep underdelivering — and what that means for your AI ambitions

The organisations rushing to adopt AI are often building on the same foundation that caused their ERP programme to underdeliver. That is the part nobody is talking about.

ERP programmes and AI readiness
ERP · AI Strategy